Analogue Synth Performance Control

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Ordering Information

Each Wangulator is hand built so may take 2-3 weeks to despatch. We will inform you when it is being despatched.

The price you see is the price you pay, in Pounds Sterling GBP, and includes delivery worldwide.

Within UK: The price includes VAT and free delivery by insured carrier. A receipt with VAT detailed will be sent with the order.

Within EU: The price includes insured carrier delivery within the EU. You won't have to pay VAT on checkout as the UK has now left the EU customs union (and we do not need to see your VAT number if you have one). However, you will have to pay, to the postal courier, before or on delivery: Duty (usually between 0-3% of order value depending on the product); VAT within your own country charged at your local rate; Clearance costs set by the postal courier to cover collecting VAT and Duty for your country's government. So, all in all, you would be charged approximately the same charges as you would if you ordered a product from, for example, USA.

Rest of the world: The price includes insured carrier delivery. Nothing has changed after Brexit and you will still have to pay the same level of customs duty, clearance and VAT/TVA/GST/Sales Tax applicable in your own country as normal, to the courier before delivery (not to us).

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Guarantee

 

We guarantee our products to be free of defects in materials or workmanship, and to conform with the specifications at time of shipment for a period of one year from the date of purchase.

 

During that period any damaged or malfunctioning units will be repaired, serviced, and calibrated on a return to factory basis.

 

This guarantee does not cover any problems resulting from damage during shipping, incorrect power supply or installation by the customer, improper working environment, mistreatment or any other obvious fault inflicted by the user.

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Terms & Conditions of Sale

If anything goes wrong after the one year warranty period is over, please contact us for support, as we will be happy to help. In this out of warranty period we reserve the right to charge for labour, parts and postage costs where applicable.

In any case, it is important that you contact us first before returning any items as we cannot accept unsolicited deliveries. We do not take any responsibility for damage or loss during transit.

Privacy

We take our customers' privacy seriously, and we will never give or sell any information you provide to us to a third party. We adhere to UK laws on the protection of customers' personal information.

No customer financial details are stored or collected by us. Any financial details taken on ordering are handled in a secure way by our web host Wix. All credit and debit card payments are accepted for processing by Wix on a one-time basis only and are not stored on our website.

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